Hebridean Island Cruises, Regent Seven Seas Cruise Lines

Now that we’ve been on a Regent cruise… are we converts?

I have long maintained that when it comes to cruises, I am strictly a “small ship” person. I like to be able to get around the ship easily, and get outside to get the best photos. I like really good food, personalized service, and all inclusive pricing. I don’t care much about ship based Broadway shows, shopping on board, lots of restaurants, casinos, coffee bars, waterslides, or marble bathrooms.

I do appreciate spas, hot tubs, and pool areas, but they aren’t a must for me. I like having the chance to meet new people, but that’s also not an absolute must. I mainly just want to get through the week without constantly running into people who are annoying, or annoying other people myself.

I resisted trying Regent Seven Seas Cruises for a long time, because I figured the ship would be too big for me. I also read some reviews of their older ships that made me think they would disappoint me. Even though Splendor is a very new ship (for me, it’s extremely new), I was still kind of skeptical that I’d love it.

And… well… to be honest, while I had a great time on Splendor, I didn’t fall in love with it. I wasn’t wowed by the experience the way I was when I got off my first SeaDream or Hebridean cruises. Some of that may be because now I’ve done a few luxury cruises. It no longer blows me away to be able to order a cocktail on a ship and not have to worry about what it costs or what the tip should be. I’m older, and maybe I’m a little jaded. It’s been awhile since we were last “broke”. 😉 (knock on wood)

Maybe I’d be a confirmed Regent “cheerleader” if our most recent cruise was my first luxury experience. But it wasn’t, and there were some things I didn’t like about Regent. I think the main thing I noticed was that it wasn’t a very personal experience. Almost none of the crew knew our names or preferences. While that’s not a big deal to someone like me, it also doesn’t fit my definition of what a luxury experience is. One of the quickest ways to impress me is to call me by my preferred name… and not my legal first name! Call me Jennifer, and you’ll definitely annoy me. No one who actually knows me, calls me that.

Another thing I noticed was that the wait staff had some lapses in table maintenance. They were pretty good about replacing silverware and removing dishes in a timely manner, but they often neglected to pick up things like used sugar packages or other trash. Only one or two servers used a table crumber after the main course. Granted, table crumbing is a little thing, but I think if a line wants to bill itself as “luxurious”, that’s a necessary part of service. Especially when there are obvious crumbs that need to be swept up.

Regent had a lot of buffets. I don’t mind buffets, and what they offered was fine. In some cases, it was a real treat. I don’t get to enjoy a lot of fresh shrimp cocktail or prime rib these days, for instance. Regent’s buffets didn’t have a lot of lines, which is a good thing. However, table service, really, is more luxurious to me than going to a buffet. SeaDream and Hebridean both have the occasional buffet, but they are much less pervasive. Hebridean has a cold seafood buffet that is positively decadent and put Regent to shame. But then… the ships are much smaller!

I think, what Regent offers is a very comfortable ship. There aren’t huge crowds, and most everything is taken care of in some way. That’s a good thing, and I think their product is excellent quality. I would not balk at cruising with them again in the future, especially for the right price and itinerary. I probably wouldn’t book Regent for a common itinerary that I could find on a smaller ship. I never see my usual lines going to the Baltic Sea, so that’s why we tried Regent. It worked out great for that purpose. Moreover, I can’t deny that our superior suite on Regent was fabulous. It was the most comfortable room we’ve ever had at sea, and it wasn’t even their top category.

This couple was on our cruise, and they had a much fancier suite than we did!

I also think that I probably prefer land based trips to cruises. I usually only choose cruising if I want to cover a large area in a short time, or there’s limited or difficult accessibility by land means (say visits to islands). Sometimes, cruises simply work best for certain itineraries. Our last trip, for instance, was in an expensive area where there’s a lot of water and not too many land based options for travel. Cruising is good for the Baltic and Nordic countries, especially if you don’t have an electric car! But, given a choice, I’d generally rather arrange a road trip and stay in a really lovely hotel or self-catering place.

We didn’t cruise in Norway (where some people are actually discouraging cruising), but I noticed that most of the cars there are electric. Gas is expensive! Actually, just about everything in Norway is expensive, save for things like education and healthcare! I would have loved to have traveled by land, though, so I could see more of the country and explore its hospitality from locals. Ditto to Sweden and Finland, although we have driven in Sweden and Denmark. I am especially interested in doing some land travel in places like Estonia, Latvia, and Lithuania. I’m hoping that when the new Baltic train is completed, we can try it out.

I don’t know if or when we’ll cruise again. I suspect we will. I’m still dying to try a French Barge cruise, and I’ve seen some smaller lines that I think we’ll like, like The Majestic Line in Scotland. I’m also curious about certain unique ships like Sea Cloud, and Europa and Europa II, even though they aren’t all inclusive. I still love SeaDream for its friendly and service oriented staff and amenities, although I don’t think I enjoy the clientele as much. Of the lines we’ve tried so far, Hebridean has my favorite mix of crew and fellow passengers, but doesn’t go to as many places as other lines do.

Anyway… I do like Regent, and although I did say I wasn’t sure if I’d cruise again, the truth is, I probably will do another cruise with them someday. But I definitely haven’t joined the Regent Seven Seas “cult”. 😀 Some people get personally offended when people have anything negative to say about their favorite cruise lines! They all have their drawbacks, though, and it’s not a bad thing to point out a cruise line’s plusses and minuses. After all, these trips are expensive! Most people don’t want to gamble with $10,000, especially if they aren’t wealthy!

No line is perfect, but some lines suit certain people better than others do. I’m just glad there are so many choices to be made, and fascinating places to see. And I’m grateful to have the freedom and be in a position in which we can do these trips and enjoy them to the fullest. It’s a privilege to experience these travel adventures and get to write about them candidly. I could certainly be doing worse things with my time!

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Washington, DC’s lack of competent restaurant help and my favorite SeaDream waiters…

I happened to read an article about how restauranteurs in Washington, DC are dealing with a severe lack of experienced restaurant help.  Having once waited tables myself and knowing how difficult it can be to do that job competently, I suddenly realized how awesome SeaDream’s wait staff is.  And then it occurred to me that if any of those guys wanted to wait tables in Washington, DC, they could work at one of the city’s very best restaurants without any trouble.

Last night, we were sitting at the dinner table and I started talking about Jose, who is one of my favorite SeaDream waiters.  He’s one of those rare people who has the service bug.  He’s always laid back, friendly, and seems genuinely interested in seeing that his guests have a wonderful time.  That is quite a gift, and SeaDream and its cruisers are the benefactor’s of Jose’s tremendous gift of hospitality.  I love to see him smile.  He has a very genuine, warm smile that just makes me feel good.  One time, when he was waiting on us in the Caribbean, I blurted out “Jose, you are just adorable!”  I was rewarded with yet another amazing smile.

Jose waited on us the night of our 9th anniversary…  Pablo is holding the cake up.

And he waited on us the last night of our most recent cruise.  I see Bill is wearing the same shirt as he was the last time.  Time to take him shopping!

But Jose is not the only gifted server on SeaDream’s team.  In fact, just about all the guys we ran into were excellent.  And it makes me wonder what SeaDream does to attract such talent when a city like Washington, DC is having so much trouble attracting good restaurant help… if I am to believe that article, anyway.  I think it probably has to do with the fact that DC is full of Americans, many of whom don’t really get the concept of providing excellent service.  When your pay is determined pretty much entirely by tips, you’d think it would be worthwhile to learn to be really good at your job.  But I don’t think American culture, by and large, respects people in the service industry.  In our country, service jobs for many people are just jobs…  not careers.

I joked yesterday that if Bill can’t find a new job after he retires, we can go back to Washington, DC and maybe someone will let me wait tables again.  I don’t have near the gift of hospitality that any of the SeaDream wait staff has, but I do have some experience working in a nice, fast-paced restaurant.  On the other hand, I kind of got my fill of the restaurant experience fifteen years ago.  I think the ship has sailed, so to speak.  ðŸ˜‰

It amazes me how fast a month can pass.  It seems like we were waiting forever to go to Europe and now it’s been a few weeks since we got back.  And in a couple more weeks, we’ll be on another trip.  It may be the last trip for awhile, though I’m still thinking about what we’re going to do next.  Maybe it’ll be another SeaDream cruise… but I think it’s more likely, it’ll be something else.

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Disembarkation… and going to Athens!

Upon waking the morning of May 18th, 2013, I knew it was time to move on from SeaDream I.  I’m always ambivalent on the last morning of a cruise.  I have never had a bad cruise.  Even our first cruise on Royal Caribbean’s Vision of the Seas was a great time.  But I do have a tendency to get seasick and as much as I love SeaDream and its amazing staffers, there does come a time when I’m ready to get off the ship.

We met some very nice people on our cruise.  I always find SeaDream cruises interesting anyway, because they are very intimate as cruises go.  You will run into just about everyone at least a couple of times over the course of a week.  Some people will be friendly and some will be aloof.  One thing is for certain, though.  You will see just about everyone everyday and it’s both easy and fascinating to observe everybody.

Bill and I are somewhat unusual in that Bill is in the Army.  I have yet to meet another active duty servicemember on a SeaDream cruise, though we have met a few folks who had served at one time.  Although Bill works with some people who would probably be right at home on a SeaDream cruise, I think a lot of servicemembers opt for mainstream lines because they are more affordable and offer a lot of kid friendly activities.

Some people are very bold when they find out what Bill does, though.  In the past, we have actually been asked how we can afford to cruise on SeaDream.  Frankly, until a few years ago, cruising on SeaDream would have been out of the question for us.  I don’t have a full time job and for the first few years of our marriage, we were recovering from Bill’s first marriage, which had left him in dire financial straits.

To be totally honest, things really turned around for us when Bill was deployed to Iraq back in 2007.  While he was gone, we got extra pay.  For the six months he was gone, I made a commitment to paying down debt.  Then we moved to Germany for two years, where we also got paid extra.  That allowed us to pay down more debt, plus we only had one car when we were in Europe.  Bill is a senior lieutenant colonel, which is a pretty decently paid job.  The truth is, though, we have to plan very carefully and save up for our vacations.  The Army gives Bill plenty of leave, but our trips are still precious to us because it takes work, commitment, and cooperation to make them happen.

Check out all the big ships!

I went up on deck on that last morning, noticing how huge Piraeus is and how many large ships were docked nearby.  Right behind us was one of the Seabourn triplets.  Across the way was a Windstar ship.  The enormous Ruby Princess was parked behind the cruise terminal and actually looked like it was part of the building.

We enjoyed a nice breakfast, waited on by Mikee and Brian.  I remember telling Brian that I really admire all the SeaDream staff members for being able to work so hard for so long.  I told Brian that I had once waited tables in a busy restaurant. I pretty much hated the job itself and looked forward to going home at the end of each shift.  I have a low tolerance for very demanding people and, knowing that, admire people who can handle difficult customers without breaking a sweat.  Not that I noticed any really difficult passengers on our cruise.  For the most part, people on our voyage seemed pretty relaxed.

People who work on ships can’t just go home when things get rough.  They have to cooperate with each other.  SeaDream’s staff make cooperation look effortless.  I never once saw anyone looking disgruntled or unhappy.  They all had genuine smiles on their faces and most of them seemed to take a lot of pleasure in coddling their guests.  I thanked Brian for all he did and he rewarded me with a beautiful smile and a big hug.

I hate to see the pool with the net over it…

I made the mistake of booking our cab for 10:30, so Bill and I waited in the salon for awhile.  While we were in there, Rose started arranging flowers and setting up tables for the next group, which would be embarking at 2:00pm that afternoon.  When we finally left the ship, it was like we were saying goodbye to some wonderful friends.

Sniff, sniff… goodbye again, SeaDream I.  See you next time!

Going to Athens…

At the stroke of 10:30am, our cab driver from Star Group Taxi Services arrived to take us into the city.  I had booked this cab on the advice of a fellow SeaDreamer we met on our November 2011 cruise.  The suggestion turned out to be a good one, as the cabbie had a very clean Mercedes taxi, was friendly,  and made a point of telling us about Athens.  He told us that Athens is a very safe city, but you have to watch out for petty thieves.  In particular, he warned us about Romanians and Nigerians who try to scam tourists.  Bill and I had run into these folks on other occasions.

When we lived in Germany, we used to get visits at our home from Romanians looking for work.  The French couple we met in Florence also spoke of being bothered by street people in their home country, though they had never been visited by them at home.  Before I even got to Greece, friends were telling me to watch my purse and wear a moneybelt.  I let Bill handle that!

Our cab driver dropped us off at Hera Hotel, a small boutique hotel I found on Jetsetter.com.  It was still early, so our room wasn’t ready.  Lots of people were in the process of checking in and checking out, so the foyer was crowded with bags.  We left ours under a large table and went for a walk that ended up getting us a little bit lost.

More on Athens with my next post!

Hera Hotel

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