Featured photo is of the Istanbul Airport area as we flew over it.
Finally, Friday morning arrived, and it was time to go back to Germany. Specifically, we were going to be flying to Frankfurt, which is about a twenty minute drive from our house. As I mentioned in yesterday’s post, I was a little worried about traffic getting to the airport, so I encouraged Bill to check us out of the hotel by about 9:00 AM for our 12:45 flight. Although the traffic wasn’t that bad going to the airport, it turned out to be a good call to get to the airport early, especially since Istanbul is not in the European Union.
After breakfast, we went back to room 1711, packed up our bags and went back down to the reception. Bill swiftly settled up, and we were lucky enough that a cabbie was already waiting out front for a new fare, so we didn’t even have to wait for a taxi. The taxi driver was the only one of the three we used in Istanbul who was willing to take Turkish Lira. Well… the other two probably would have, too, but they clearly preferred euros.
A couple of views of the huge airport below… Technically, it’s still in Istanbul, but a good distance away from downtown.
As I mentioned in an earlier post, Istanbul’s airport is quite new and HUGE, located about 30 minutes away from our hotel in Maslak. It’s not even fully built yet, either. When you enter the building, you have to go through a metal detector and put your bags through a scanner. This is in addition to the usual security procedures that you go through when you have a boarding pass. I probably need to read up more on security issues in the Republic of Türkiye.
We got through the first layer of security, and then had to find our respective baggage drops. Because I was flying business, I had to go to a separate counter in a different area than the economy bag drop. I don’t know how Bill’s experience was, but mine was impressive. I had to ask someone where the business class drop was, and he said it was section “L”. I wonder if the “L” was for luxe… Bill’s drop was in section “B”, I think.
Anyway, the Turkish Airlines business class counter is in its own area that sort of has its own lounge before you even get to the business class lounge! I walked right up to a man who spoke English, noticing that there was no red carpet in the Istanbul Airport for business class passengers. 😉 The guy patiently waited a few minutes while I found my Turkish Airlines Miles and Smiles number. He entered the data for me, tagged my bag, and directed me to the business class lounge, which I opted not to use. Bill would not be able to go in there with me.
We made our way through the second layer of security, which involved the usual metal detector and putting our carry on stuff through an x-ray scanner. Then we walked through the first of many shopping venues. Istanbul Airport has a lot of really high end shops, but also plenty of places to get souvenirs and a bite to eat. I was impressed by the number of restaurants. They kind of put Frankfurt Airport to shame.
One thing I noticed in the airport, as well as in Istanbul in general, was a lack of seating in public areas. Because there weren’t many places to sit and we had some time before our flight, Bill and I decided to have something at an Italian cafe. I ended up having avocado toast on sourdough with two poached eggs, salad, and a big glass of orange juice. Bill had a latte. The lady who waited on us invited us to sit at a four top table, rather than the two top we’d originally chosen. I appreciated that very much! It was considerate of her to do that for us.
After we had our break at the Italian cafe, enough time had passed for us to make our way to the gate. But as we headed over there, we stopped at a store to pick up some Turkish Delight, magnets, and dried apricots for Bill’s daughter, son-in-law, and grandkids, and a couple of boxes of chocolate and a magnet for us.
While Bill was making his purchases, I was noticing some really interesting looking restaurants, a couple of which were U.S. based and not available in Germany! But there was also a place that had what appeared to have Anatolian cuisine. If we go back through Istanbul by plane, we’ll have to check it out.
After a lengthy and somewhat confusing walk to Gate 9 AB, Bill and I waited until it was time to board. This time, the plane was there on time, and boarding was relatively easy. I had chosen seat 5F, a change from my original choice of 2E. I wanted to sit by a window, and it looked like no one was sitting in seat 5E. Of course, it turned out that a married couple had taken the aisle seats in row 5. That was no big deal at all. There was so much room on the plane! I was, once again, simply amazed by it! Between my seat and the other seat was a large console. And, on this flight, we had entertainment monitors on the seat backs in front of us.
Unfortunately, the service on this flight was not as good as it was on the flight from Frankfurt to Istanbul. It was competent enough, I guess… but noticeably less warm and attentive. It’s probably best to write about this in a list form… and I might sound a bit difficult. But, keep in mind that we spent $1500 on my round trip short haul ticket. For that amount of money, I do expect good service, rather than just competent service. So, here’s my list of complaints.
- Pre-departure drinks
Once again, the flight attendant, a rather young and cocky looking male, came around with juices. He didn’t immediately offer the same selection of juices as the flight attendant did on the way to Istanbul. He did have all of the same juices available, but he didn’t initially offer all of them, nor did he identify them. And my orange juice didn’t have a slice of orange in it, as it did on the way down. It’s not a big deal at all, but I did notice it.
2. No Menus
On the flight to Istanbul, the flight attendants handed out printed menus that explained everything that was going to be offered with the in flight meals. There was a list of available drinks, and each meal choice was described, although not very thoroughly. I appreciate menu descriptions, because there are a few things I can’t eat. On this flight, I only saw a few people up front get menus.
3. No verbal description of the meal
When it came time to place my order, the same male flight attendant asked me if I wanted fish or beef, or one of the meals offered to the economy class, chicken or pasta. There were no descriptions. He didn’t even tell me what kind of fish was being offered. I did end up selecting the fish, while the people next to me both had the pasta, which I noticed they nicely plated for business class, rather than just giving them the plastic containers that the people in economy got.
The meal itself was okay. The starter was smoked salmon with some kind of slaw and a single shrimp on it. There was also cheese, eggplant salad, bread and butter, and a delicious chocolate eclair. The fish turned out to be some kind of dense fleshy variety– maybe swordfish or shark. It might have been sea bass. I honestly don’t know, because the flight attendant didn’t bother to tell me, or apologize for the lack of a menu. There’s a big difference between trout, salmon, and tuna, you know.
4. Bread service and wine
The same flight attendant brought around a bread basket with warm breads. He barely showed me what was in the basket and asked me to point to which roll I wanted. I tried to point to the one I preferred, but he just gave me a random one. It was pretty perfunctory and not impressive at all. He brought me some wine, but never bothered to ask if I wanted water or something else.
Again, not anything earth shatteringly bad, but it was noticeably poorer service than his colleagues on the other flight, who were obviously more interested in doing their jobs properly. And when I finished the wine, it took him a long time to come back and collect the empty glass. He picked it up when he brought out the bags of hazelnuts.
5. Attitude
That particular male flight attendant seemed pretty much over his job. He was outwardly a bit rude to me. When we were descending into Frankfurt, I was leaning forward in my seat and he demanded, “Madame, do you have your seat belt on?” I assured him I did, and instead of smiling, saying “thank you”, and being friendly, he just sort of smirked at me and almost rolled his eyes. By that point, I was getting pretty exasperated with his not too subtly concealed asshole behavior.
His colleague seemed much friendlier and more sympathetic, but she spent a long time assisting a gentleman a couple of rows in front of me. I wondered what her male colleague’s problem was. Was it me? Did I specifically do something to offend him? Or does he just want the perks of being a flight attendant, without actually doing his job properly?
Maybe he doesn’t like fat, middle-aged, American women traveling alone in business class. Perhaps I should have heeded Trump’s Transportation Secretary Sean Duffy’s advice to dress up for my flight. Or maybe he just isn’t generally suited to the service oriented jobs that require interacting with the public with kindness and consideration. I’ll bet he would never take it upon himself to pre-emptively clean and deodorize the lavatory for me after a windy fellow passenger had used it, though, as his colleague did for me on the way to Istanbul.
I busied myself taking more pictures of the clouds… I liked that the airline’s WiFi worked, as did the monitors showing our progress from Istanbul to Frankfurt.
Overall
I thought it was a good flight and I am impressed by Turkish Airlines. I would definitely fly them again, if the opportunity arises. Their business class product is mostly better than Lufthansa’s– at least when it comes to the actual seat and leg room. But that flight attendant who was looking after me was a bit of an asshole, in my opinion. I don’t think I did anything to warrant his snarky, inattentive, half-assed behavior. And at $1500 for a ticket, I do expect better service than what he delivered… even if it does make me sound like a high maintenance prima donna.
We landed in Frankfurt about 20 or 30 minutes early, so we had to wait about ten minutes before we could park the plane and disembark. Once we did that, I got off the plane as quickly as I could. I needed to find a loo. But first, I had to go through passport control. The young German police officer sitting in the booth asked me what I was doing in Germany. I said, “I live here. There’s a SOFA card at the back of my passport.” He quickly found the card and waved me through, but not before giving me a charming smile when I said “Dankeschön” to him. The cocky flight attendant could take a lesson from the passport control guy. 😉
I felt a little sorry for the guy who was on the other side of the booth. He was getting the third degree from passport control about his decision to enter the European Union. They were asking him about his profession and his citizenship status. Yikes!
It took some time to get our bags. Mine came out early, but Bill’s was not removed from the aircraft until near the end of the line. But then, he WAS in the cheap seats.
We got a taxi home, and I was soon left sitting there bewildered at our whirlwind trip to the Middle East. I’m now especially glad I went with Bill, even though we didn’t do as much as I had hoped we would. It turns out he has to leave again on Sunday. He’s got to fly to the United States and work there next week. I’ll be all alone, buying Christmas presents. I wish I’d had a chance to buy some art in Türkiye, but maybe another opportunity will arise and we can do some proper shopping. And maybe next time, Bill can join me in business class. I’ll bet that cocky twerp flight attendant would not have acted the way he did if Bill had been with me. 🤨
Anyway, so ends the “blow by blow” account of my quick trip to Istanbul. I’ll soon do my usual “ten things I learned” post to end this series. Stay tuned!
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