East Germany, Eastern Europe

Repost of my review of Hotel Suitess, November 2008…

This is a repost of a review I originally wrote for Epinions.com in 2008, and also reposted to TripAdvisor. I am reposting it in 2026 to show how Hotel Suitess has changed since our first visit. It used to be better than it is now. The photos in this post were taken in November 2008, when we visited for two nights before we headed to Poland.

Hotel Suitess is located literally steps away from the Frauenkirche in the old part of Dresden. The hotel has a private parking garage, which requires reservations and at this writing costs 18 euros a day. We drove up to the hotel’s entrance and were met by two spiffy uniformed men who unloaded our luggage and spirited our car away.

Reception

We were greeted by a very professional looking young woman who spoke English with a heavy German accent. She offered us a glass of Sekt while we filled out the registration paperwork. As we enjoyed the welcome drink, I took a look around the lobby, which was decorated with lovely paintings, a bar, a fireplace, and lots of couches… almost too many for the small space. The lobby was very classy, but I think it could have done without a couple of those couches.

Our room

Our deluxe double room was located on the fourth floor. As she escorted us to our room, the receptionist explained that most of the hotel’s twenty-one rooms are on the fourth floor. I could smell the faint scent of fresh flowers as the receptionist presented our room in all its glory. Our room had a beautifully made up king sized bed, a small writing desk, a wardrobe with a safe, minibar, an array of German magazines, two telephones, robes and slippers, a huge mirror, free Internet, and a large flat screen television with satellite service and channels in a number of different languages.

I took a look out the window and noted that the view could have been better. Our room overlooked a construction site. Luckily, it was the weekend and no building seemed to be going on during our stay. The receptionist asked us what kind of newspaper we preferred in the morning. We asked for the International Herald-Tribune.

The hotel was very quiet while we were there. Although there were other guests staying there, the only time we saw evidence of them was when we ate breakfast. The hotel was very quiet and peaceful, and the bed was extremely comfortable, with first rate linens and a very nice mattress.

We appreciated the complimentary bottled water that was left in the room, but we were also impressed that the minibar was reasonably priced. We did not partake of the beer, wine, or snacks in the minibar, but we could have done so without feeling guilty.

The bathroom

The bathroom was truly impressive. First off, it was huge and appointed in marble with gold fixtures. There was a shower with a rainfall shower head, a generous sized bath tub, a toilet (of course), towel warmer, and scale. Fresh flowers were left between the marble his and hers sinks.

The lighting was excellent and actually very flattering. Excellent toiletries by Hermes were provided, including shampoo, conditioner, bubble bath, shower gel, and a small bar of soap. There was also a speaker in the bathroom which allowed for listening to the television and a telephone by the toilet. Towels were supposedly changed twice a day. We didn’t have a need for that level of service. I do wish, however, that the towels had been a little bit higher quality than they were.

Service

We were very pleased with the service we got at Hotel Suitess. It started on our first evening, when a very young and adorable housekeeper showed up to turn down our bed. She folded back the generous duvets and set down towels and slippers on either side of the bed. Then, she drew the curtains for us and presented us with a small plate of fine chocolates. My husband gave her an obviously unexpected tip and she rewarded him by beaming. Later, another young woman brought us a tray of fruit. Every time we encountered a staff member, we were given a cheerful greeting.

Food

We were tempted to try the hotel’s restaurant, Maurice, but decided we wanted to walk around the city. As it turned out, we were not able to eat dinner in the restaurant because it’s closed on Sundays. Of course, at a price of 98 euros a person, it’s also not cheap.

We did try the buffet breakfast on the morning we checked out. It was priced at 23 euros per person, a bit of a splurge, but we felt it was money well spent. The buffet included a huge variety of meats, cheeses, breads, cereals, vegetables, and even desserts. Several different fresh squeezed juices were offered. A very attentive server offered us coffee or tea. We both had cappuccinos, which were expertly presented.

I also opted to have Eggs Benedict, which was included in the price. The Eggs Benedict was absolutely perfectly prepared. So while I think paying 46 euros for breakfast is extravagant, I’m glad we did it this time. It was definitely worth it. Room service is, of course, also available. We didn’t use it.

Hotel amenities

Hotel Suitess has a full service spa, which we didn’t have the chance to use. There’s also a very small fitness room and a “wellness center”, which includes a jacuzzi, two showers, steam room, and sauna. There was not another soul in the wellness center when we used it. We had the whole place to ourselves.

One complaint I did have about the wellness center was that the jacuzzi was pretty cold. I don’t know if that was by design or not, but I sure would have appreciated warmer water.

The hotel also offers laundry service and a complimentary shoe shine service.

A word about Internet usage…

Hotel Suitess does offer free Internet, but it’s not wireless. The hotel provides a cable that patrons can use on their personal computers. My husband and I used the Internet and had some problems with it. First off, it was a bit slow. Secondly, the program the hotel uses caused some issues with some of our computer’s security settings. We were able to do some ‘Net surfing, but it wasn’t without effort and frustration. I guess that’s just as well, since most people don’t go on vacation to surf the Web, anyway. It could, however, be a problem for business travelers who depend on being able to use the Internet.

Checking out

Checking out of Hotel Suitess was a breeze. The staff bid us a cheery farewell as we loaded up our SUV for Poland. My husband tipped the bellhop, and again, he was rewarded with a grateful smile. It was pretty apparent to us that the staff at the hotel has not yet been spoiled by big tippers. We definitely would not hesitate to book a stay at Hotel Suitess again.

Standard
East Germany, Eastern Europe, Polska

Our Eastern European October… part eleven

It was finally October 10th, and we were due to move on to our next destination, Dresden, Germany. Bill and I visited Dresden for two nights in November 2008. The occasion was our 6th wedding anniversary. At the time, we lived near Stuttgart, having been sent there by the U.S. Army. We had little money in those days, so it was a big deal when I booked the five star Hotel Suitess. It was our first five star property.

I remembered enjoying our two nights at the Suitess, and I knew it was in an excellent location. It was also a lot less expensive than the five star Hotel Kempinski. So, in the interest of nostalgia, I booked the Suitess again.

But I was pretty sad to be leaving Kanonicza 22 on October 10th. I loved staying in the Prince Suite, with it’s gorgeous baltic blue, brown, and gold theme. I’d love that color scheme for my own house. On the whole, we really enjoyed Krakow, Poland. I hope we can go back. On a related note, I don’t think I’ve ever seen so many priests and nuns in one place, outside of Vatican City!

We had our last breakfast in the apartment after packing most of our bags. Bill schlepped them to the garage, leaving me with just my purse and rolling suitcase.

Then, once we were finished with breakfast, we made our way downstairs, said goodbye to the lady on duty, and walked back to the huge garage where our car was. I would absolutely book Kanonicza 22 again, given the opportunity. it was my favorite of all of our lodging on this trip.

Below are a few more shots of Krakow before we said goodbye… What a beautiful city!

When we left Krakow, the skies were sunny and bright. But soon, as we headed west toward Germany, the clouds came out. I don’t have a lot to write about the drive, except for the difference in the quality of roads between Czechia and Slovakia versus Poland was quite obvious. Poland was a lot easier to drive across, even with its tolls.

It was pouring rain when we decided to stop for lunch. We were at a Polish McDonald’s. Things have really changed since our first Polish visit in 2008. I remember going to a McDonald’s in Jelena Gora, mainly because it was the only place where we could find parking. None of the staff spoke English and they had to present us with a picture menu so we could order. Now, everything is done on a touch screen, and so many people speak English!

We happened to be at McDonald’s at the same time a large tour group of teens were there. Fortunately, we managed to order just before their arrival. It wasn’t until later in the trip that I realized just how lucky we were in our timing. But I’ll get to that in a future post. There was a cheap hotel next to the McDonald’s. It looked like one of those places that is totally automated.

It wasn’t long before we were crossing the German border. We were required to drive through a repurposed rest area that had been turned into a security checkpoint. Since we have German plates and look very much like Germans, we were waved through with no fanfare. I made a joke about how “hot” one of the cops was. Fortunately, Bill is a good sport about such things.

The rain continued as we arrived in Dresden. It was still familiar to me after so many years away.

Hotel Suitess is located in a pedestrian area, but it’s permissable to pull up in front of the hotel to check in. I remembered when we visited in 2008, there was a valet waiting to park the car. This time, we had to park outside and go into the hotel to check in. I noticed that they had also done some renovations. In 2008, there were two ways to enter the hotel, and the check in desk was at the bar in the hotel’s parlor. Now, the desk is set up in what used to be a corridor leading into the hotel. It seemed a little strange to me.

The lady who checked us in was nice enough. She didn’t offer us a welcome drink, though, and that was something I remembered that happened in November 2008. I had read in recent reviews that the standards at Hotel Suitess weren’t really what you’d expect at a five star hotel, so I wasn’t surprised about the lack of a ready valet or welcome drink. It was a little disappointing, though.

The receptionist asked us if we would mind forgoing housekeeping during our stay, since it was only three nights. She said this was for “environmental reasons”, but personally I think it’s more likely that the hotel doesn’t want to employ people to clean. It certainly didn’t give off five star vibes, although we agreed to skip housekeeping. I didn’t realize it at the time, but not getting the room cleaned resulted in a slight discount on our nightly rate. At least there was that, then.

I booked us an executive suite, which came with a bedroom, sitting room, refrigerator, and three TVs, including one in the marble bathroom. The room was big enough, but it looked like some of the frills from our earlier stay were gone. The bed was not made up with anything beyond pillows and duvets. The desk, while massive, wasn’t near any electrical outlets. The bathroom had a tiny shower and narrow tub, and no Hermes toiletries, as we had enjoyed in 2008. And this was our view…

I could see some traces of the hotel’s former glamor. The artwork in the room had little lamps over them. The color scheme was beige and gold, just as it was in 2008. But I got the impression that the place could use an overhaul. Below are some photos of the room.

And below is a picture I took during our 2008 visit…

Notice the decor is the same, but the bed is more completely made up. We also got turn down service in 2008. We didn’t get that in 2026.

Hotel Suitess was okay for three nights, but it’s definitely gone downhill since our first visit. If we go back to Dresden, I’ll probably go ahead and spring for the Kempinski, or try a different hotel. There are quite a few good ones to choose from now. The Suitess does have a spa area that I thought we might use, but as it turned out, we skipped the spa. I never got a chance to see if the whirlpool was heated. It wasn’t when we were there in 2008. And yet, I was still impressed in 2008… How things can change!

After we checked in and had a chance to rest for a few minutes, we decided to venture out. It was close to dinner time, so we went to the restaurant next door to see if we could get a table. They were fully booked, so we walked across the market square and wound up at a place serving typical Bavarian cuisine and Hofbrau beer, with wait staff curiously dressed in dirndls and lederhosen. A lot of the restaurants in Dresden were Bavarian themed, even though we were in Saxony.

We were lucky to get a table at the Hofbrau, because the tables were all reserved after 7:00 PM. We were there at 5:30 PM, so we had plenty of time to eat and enjoy a couple of brews.

After we ate dinner, we visited the shop across the way and bought a few things to tide us over until it was time to head home on the 13th. Below are a few more photos I took before we turned in for the night. Neither Bill nor I are big night owls, especially nowadays. And driving is tiring… but it was nice to be in Dresden again.

Tomorrow, I will write about our first full day in Dresden, Germany. It really is a beautiful city, and more people should visit it.

Standard