adventure, C.G. Jung, Education

Swiss Studies… A surreal dinner among strangers with stories (part six)

By Thursday morning in Switzerland, I was feeling ready to get back to Germany. I missed Noyzi and Charlie, and there were people in the apartment above us who were driving me nuts. In the early mornings, I’d hear a baby squalling. I’m not sure if it was in the above apartment, or a different place, but it was pretty loud.

Then, within an hour, the “wrestling matches” commenced. I call them “wrestling matches”, because that’s pretty much what they sounded like. I’d hear the pitter patter of little feet, then a big “BOOM” as something hit the floor or thudded, HARD. It happened over and over again.

It was nervewracking, because I couldn’t predict when the noises would happen, and they would startle me. Then, I would get annoyed until the cycle repeated. And it would go on for hours. I thought about saying something, but I didn’t know where the people were from, or if they spoke English.

So, I slathered on more sunscreen, gathered up my stuff, and headed back to beautiful Lake Zürich, for some peace and quiet. Well, at least I thought it was more peaceful… and honestly, it probably was quieter, even though there was construction going on in the lake and near it. There were also cool breezes.

I don’t actually recall much about what I did during the day on Thursday. Nothing sticks out in my mind. I do remember coming back in the afternoon, trying to read, and once again falling asleep, as I waited for Bill. But something DID happen on Thursday night at dinner.

When Bill got back to the apartment, we decided to go to the Greek restaurant again, Le Beaujolais. The same friendly guy waited on us. He asked us where we wanted to sit, and I chose a table next to the building. It was dirty, so he had to bus it for us. We sat down and Bill ordered some white wine. I ordered gyros, and he chose souvlaki.

We hadn’t been sitting there long before a group of young Swiss folks showed up. They sat at the table right behind us. Within the group, there was one woman, in particular, whom I found very annoying. She spoke in rapid fire Swiss style German, in a voice that grated.

Under normal circumstances, I probably wouldn’t have been as irritated as I was, but I’d been listening to dull, sudden thuds all day in the apartment. I was hot, and recovering from boredom, missing my own space, and the peace and quiet I have in my home. I also missed my desktop computer, because that’s the best place for me to write and make music.

So, the woman kept yammering in her Swiss dialectical German, and then she switched to English, when another person joined their group. I was trying to keep a straight face and get through dinner. And then, it happened…

In front of the restaurant, there was a very busy main drag. Trams go up and down that street every few minutes. There were also many cars coming and going, and people walking past. But, all of a sudden, the street seemed to empty out, and this man in a luxury sedan stopped right by where we were eating. There were no cars near him at all. His window was down, and he was playing loud music. It sounded like Louis Armstrong (Satchmo). The guy either lip synched perfectly, or sang along, complete with facial expressions and hand movements. It was like he was performing “When It’s Sleepy Time Down South” especially for us!

We all kind of stopped what we were doing and stared in amazement as this random guy in his car was singing to us… with loud Louis Armstrong blaring from his windows. It lasted for about one surreal minute, and he wasn’t interrupted by traffic of any kind. Some pedestrians gave him a quizzical look as they passed.

I heard the people sitting behind us murmuring, and suddenly I felt like we were all experiencing this weird, bizarre moment in time. Then I heard the annoying woman behind me say in English, “Now he’s going to want money.”

But just as suddenly as it started, it was then over. The guy rolled up his window and drove away, and traffic returned to normal. It was as if it had never happened. I wish I’d thought to take a picture or a video. He didn’t seem to want money. In fact, the whole thing seemed like a spontaneous act. For all I know, he does this every summer day, serenading random al fresco diners as he drives through Zürich. Maybe he just does it for his own amusement, to break up the monotony of life in such an orderly country. I did look on YouTube to see if anyone had caught him on video. Apparently no one has, yet. Or maybe I’m just using the wrong search terms.

Then, just as we were about to have a round of ouzo, the woman sitting behind us started telling a story in English about her brother, when he went into the Swiss Army. He’d forgotten his toothbrush, so his mother had to bring it to him. As she was telling the story, a man with a dog was passing. He came over and, although he was obviously a stranger to them, started a conversation. He’d heard the woman talking about her brother in the Swiss Army, and decided to tell the group about how he’d joined the Israeli Army and everything was provided, including toothbrushes.

The guy’s dog, a sweet, older, female, plopped down next to the talkative woman, and he told them (and us) about how he’d been a performer in the Israeli Army, and it had led him to Switzerland. He met his Swiss wife in Zürich, and worked in the arts there for many years. He said he’d been working as a clown, at one point. And he said his dog’s name was Gille (if I recall correctly). He said the name meant “comfort” in Hebrew, and added that she is a comfort to him.

Bill and I sat there quietly, not actively involved in the conversation, yet passively involved in that we were hearing it. Bill could have piped up, too, as a 30 year Army veteran from the United States. I could have spoken up and talked about how I have my own performances as a singer. But nowadays, it’s hard to tell how people will react to the revelation that Americans are near. I’m sure they knew we were Americans, anyway. Bill has told me that it’s easy to work with soldiers from other countries because, when it comes down to it, they’re all mostly cut from the same cloth, doing the same job.

Still, it was a very weird evening… surreal, even. As annoyed as I had been with that woman sitting behind us, I suddenly felt like she’d given us a gift. Because she was engaging the guy from Israel, and allowing us to hear his story.

Stay tuned for the next installment, when I describe visiting the C.G. Jung Institute and seeing where Bill might soon be a student.

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money

USAA inconveniences and disappoints me yet again. And PenFed is not much better.

Once again, I had to call USAA about my card. This time, it was my debit card, which I tried to use to purchase a couple of sweaters from Novica.com. Granted, it was more than I would usually spend on sweaters… about $350. Well, USAA immediately declined that charge, which led to my spending over an hour trying to find the right phone number to contact someone who could fix my issue.

When I finally did get someone on the phone, I was admittedly pretty annoyed. But to his credit, he did manage to correct the problem, even though now I don’t want to try to use my cards for fear of having to make another phone call. USAA used to send texts to my cell phone when a suspicious charge came up. That way, I could authorize charges without having to be inconvenienced. But I guess USAA doesn’t want to pay for international texts now… so that means a significant decline in their service level for their customers who are overseas. I tried to use USAA’s worthless bot on their site, which only directed me to general articles that weren’t very helpful at all.

I also noticed that they no longer call me Mrs. Instead, they use my given name, which always makes me cringe. It’s not that I want to be called Mrs., per se. It’s more that I think that if you don’t know what name a person normally goes by, you don’t know them well enough to address them by their first name. Using the honorific is also a sign of respect… although I imagine respect is becoming a foreign concept in some companies.

At least this time, I didn’t have to use my cell phone. Last week, I had to call on my cell, which will result in international roaming charges. I did call on the cell the first time I spoke to someone this morning– it was the number on the “urgent” email I got, which led to the credit card services office. I went through the whole security rigamarole, only to be told that the phone number I used– the one USAA put in their email to me– was for the wrong office. Since I was trying to use my debit card, they transferred me to checking. Of course, no one was working because it’s Saturday and, at the time of my call, it was very early in the morning in Texas.

Later on today, I will be calling PenFed, because I think they blocked my credit card last weekend as I was trying to book our upcoming trip. I managed to book two places before the block kicked in. I didn’t get an email from them, but they didn’t let me use the card at Novica, either, and it says in my account I have to call them for the “status” of my credit card… even though I’ve already almost paid off last week’s big charges for our trip. Unlike USAA, it appears that no one at PenFed works on Saturday until later. So that will be fun. I may be somewhat less pissed off by that time.

I really think these overzealous fraud protections are very bad for business. Now, I am reluctant to use my credit cards. Novica will miss out on a generous sale, until I am feeling more up to buying something… and that might not be anytime soon. I get that international calls are expensive, but if I don’t want to use my credit cards, that will cost USAA money, too. They should at least make it so people can take care of these issues online, without having to call across several time zones and sit in phone queues on the weekends.

It’s cold and cloudy today, and we have some things to take care of before we take our trip. I did manage to set up travel alerts, so MAYBE if I use the cards next week, they won’t get automatically declined. There is something to be said for using cash, even if a lot of businesses, even in Germany, are moving away from cash, thanks to COVID.

I don’t know if we’ll do anything today, besides some chores that need doing. Next week, there will be some action on the blog… I hope.

Just as I was about to close this post, I got an automated phone call from USAA to verify the transactions… if I had gotten that call before they shut off my card, this whole gripe could have been avoided. USAA really needs to step up its game. Their policies are inconvenient and annoying, especially for people overseas.

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anecdotes

Adventures in German car repair…

The other day, Bill took my Mini Cooper convertible to the Mini dealer near Patch Barracks.  It needed services, but we also had a bad feeling that the clutch was about to break.  I had noticed the smell of “burning paper” after driving and was having some problems shifting.  We also heard a shimmying noise.

I once experienced a clutch failure in the United States.  I was a teenager driving my sister’s 1989 Hyundai and the clutch just up and died.  It was late at night and I was in the middle of nowhere.  We were well before cellphones.  I ended up driving that car at about five miles an hour to get back to Gloucester Courthouse, which is where I was living at the time.  It took forever and was super frustrating.  My dad, who had a ruptured Achilles tendon and a leg in a cast that went from his foot to his knee, had to come and get me

Not wanting to experience a busted clutch in Germany, we decided to be proactive.  Bill asked the mechanics to take a look.  First, they checked our owner’s manual and saw that the American mechanics never recorded their services.  We got a disappointing look for that.  Then, the guy told Bill that he’d need to keep the car until today because he’d run out of time to check out the clutch.  Yesterday was a holiday, so no one was working.

Today, the guy told Bill that indeed the clutch needs to be replaced.  So does some part that connects the clutch to the transmission.  It’s going to be an expensive repair because they have to take the transmission apart to get to the parts that need to be fixed.

My car is a 2009 model, but I don’t drive it much.  It has maybe 25,000 miles on it.  We did read that Minis made during certain years (2009 among them) have had some clutch issues.  Unfortunately, Mini never told us about it when the car was under warranty.  So this is going to cost us about 1500 euros (including the services).  Better get a VAT form.

Ah well… it’s only money.  And at least if the car is getting the clutch fixed, it’s being fixed in a place where people still drive cars with clutches.

In the meantime, I am reacquainting myself with our Toyota RAV4, which was once “my car”.  It’s totally different than the Mini is and has no clutch, which is very weird.  Hopefully, the Mini will be fixed by Monday.  I’m ready to put the top down.

My Mini before it was a problem car…

ETA: We ended up spending 2400 euros– about $2700– for an entirely new clutch system, new windshield wipers, and maintenance services.  It was painful, but Bill says the car now drives better than it did even when it was brand new.  I have a feeling the clutch was poorly manufactured and if I had driven it more, it would have been repaired under warranty.

Now that it’s fixed, time to put some miles on that baby.

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