We arrived at Luisenhöhe shortly after the 4:00 PM check-in time. Bill was a little confused by how to access the parking garage. As he approached, he turned right, instead of left. A right turn got him to what appeared to be a sort of sally port. A left turn got him into the generously appointed parking garage, which offered several outlets for electric vehicles, as well as spots for gasoline powered cars.
Bill parked at the first spot that was free. He commented that he was sure he’d be asked to move, since the spots were all numbered. I grabbed my purse and found the door into the hotel. From the very first glance, it was impressive. The underground entrance reminded me trees, but my German friend, Susanne, said that it was actually meant as a designer’s nod to the area’s silver mining history. Whatever it was meant to signify, I thought the entrance was very cool looking…
We took the elevator to the reception area, where a friendly young man with a big smile and curly brown hair greeted us. He quickly found our reservation, the paperwork for which I had filled out at home before we left. When Bill asked about parking, the receptionist assured him that it was fine to leave the car where it was parked. Then he offered us a welcome drink– alcoholic or non-alcoholic. Naturally, we went for the alcoholic choice, which turned out to be locally produced Sekt. As you can see below, the view changed constantly.
We sat in the hotel’s bar area, enjoying the views of the mountains in the distance. It was pretty cloudy on Friday, but even with the clouds, the mountains offered dramatic scenery. Bill immediately noticed the Chemex coffee system carafes in the bar area. He was impressed, as this type of filtered coffee system is very cutting edge. My eyes were caught by the row of bottles that looked almost like perfumes. I later asked the bartender about them, and he said they were indeed meant for making cocktails with just the right flavors.
After we finished our welcome drink, we went back to reception, where a young woman waited with the keys to room 207. Below are photos from that room, which is one of the largest of the basic rooms offered. From the room we booked, the price jumps considerably, as those rooms are considered either feel good or favorite suites. They are much larger and more private than the regular rooms are.
One of the most interesting features of the room was the window. The bottom half was made of glass, while the top part could be opened with an unobstructed view, or with the sunshade pulled down. The whole thing was controlled by a touch screen switch on the wall. This was also where the climate control was located. There was a heavy sliding door that could be pulled to close the window from the elements or noise from outside.
If we ever go back to this hotel, I would opt for a room with a “panorama” view, even if it meant a little less room. The larger room we had was right by the pool and spa area, making it seem somewhat less private and, at times, a bit noisy. It wasn’t too much of a problem during our visit, since it’s early spring and the hotel wasn’t full. But when people show up for the summer, and the hotel is fuller, having a window that opens to the pool area may be problematic for people who like quiet. I noticed in the couple of hours before dinner, as people were enjoying the pool, that I could easily hear their conversations. That probably doesn’t bother everyone, but I am kind of sensitive to noise. I can picture a crowd at the pool being rowdy in the afternoon when I might want to take a nap… 😉
To be totally honest, I wasn’t that impressed with the room itself. The room has a bathroom that is kind of open concept, with a private stall for the toilet and the shower, rather than a private room for everything. For some reason, there’s a clear glass panel in the shower, making it possible to see inside the shower. That’s fine for people in a relationship, but it might be a problem for friends sharing a room.
The mattress was a bit firm for my taste, although it wasn’t as firm as the mattress was at the Wald Hotel in Stuttgart. Each side of the bed had two foam rubber pillows. We brought our own feather pillows, because we’re weird like that. It wouldn’t have been necessary to bring the pillows to this hotel, but you never know in Germany. Sometimes, they really don’t give you enough pillows. Each side also had its own duvet, which some people like or hate. Personally, I don’t mind it.
The shower had a huge rainfall head, but the water pressure was a bit weak, which was disappointing for me. I like a massage action on the shower. The toiletries were good quality, with a woodsy, unisex scent. They were in big pump bottles– body wash, shampoo, and conditioner (balm). The vanity area was a bit crowded and small, but I did appreciate the good lighting and makeup mirror. They also provide robes for the stay, and a bag you can take with you. If you need slippers, they can provide them. I brought my own robe and pool shoes, but Bill used the robe. He said it wasn’t very roomy.
There were plenty of electrical outlets for all of our electronics, and lots of lamps, rather than overhead lights. I liked that, since overhead lighting usually stresses me out. The floor was painted concrete, which I didn’t like much, but I can’t deny that it came in handy. When we stopped at the gas station on our way to Breisach, Bill bought me a Coke, which exploded when I opened it. The concrete floor made it easy to clean up the resulting mess. I’m sure it’s better for keeping allergies at bay, too.
After we settled in for a couple of hours, Bill and I headed down to the restaurant for dinner. It’s optional to pay extra and book nightly dinners at the Luisenhöhe, although breakfast is included in the price of the room. The service hours are between 6:30 PM and 8:00 PM. You just show up anytime between those times.
I will admit, my first impression of the hotel’s restaurant, Restaurant Luise, wasn’t 100 percent positive. Food service at Luisenhöhe is unusual, and it may not suit everyone. However, now that I’ve spent four nights there and tried a huge array of dishes I never otherwise would have, I can say that I would enthusiastically recommend booking dinner, especially if you aren’t super picky. It really is a pretty amazing experience.
The hotel’s Chef de Cuisine is Niels Möller, and he is something of a culinary wizard. Every night, there’s a four course meal offered, which can be ordered with or without flesh (meat or fish). The chef chooses very fresh, local, seasonally appropriate ingredients, and somehow matches them perfectly, often with items you would never expect. I was pleasantly shocked at every meal, even at the one in which I couldn’t eat the main course because it had mushrooms and veal. I will eat veal sparingly, although I prefer not to. I do not eat mushrooms under ANY circumstances. Fortunately, they do have a menu in which a substitute dish can be ordered for a modest upcharge.
The wait staff is very friendly and many of the staff members speak excellent English and/or French. Several of the servers appeared to also be in training to be sommeliers. The first two nights we were there, we ordered wine from the guy who was clearly the sommelier, as he had a lapel pin with a bunch of grapes. But on Sunday and Monday nights, we were sold wine by more junior staffers, both of whom did a great job.
Our first night, we were seated at a two top between two other two tops. That would not have been my preference, as we were rather close to the other couples, which made it harder to converse privately. It didn’t occur to me to complain. I did notice other people complaining about proposed tables and being moved elsewhere. I guess my time as a server makes it hard for me to complain at restaurants.
We were a little confused at first, thinking we were to choose an entree, until the waitress explained that we would get everything on the menu. Everything is on small plates. I did notice the lady next to me didn’t have every course or had a substitute. She was very thin and fit looking, and her husband was a very snappy dresser. They spoke German, but I suspect they came from Switzerland. They didn’t dress like Germans. 😉
Below are the dishes we were served the first night. Bill decided to go vegetarian for that one:
It looks like this might be their Friday night selection this season, since this menu is the example on their Web site. All of it was very good, although this was not my favorite of what we had during our four night stay. I’m pretty sure the chef was there on Friday and Saturday night. He served us one course each on each night, spoke English and French, and was utterly charming. He can do magic with food.
After dinner, we decided to skip the nightcap and go to bed. It had been a long day, and Saturday promised to be active. More on that in the next post!